Privacy Policy

Explore Phuket Jennah Tour's Privacy Policy. Learn how we protect your data, ensure secure bookings, and comply with Thailand PDPA. Trust us for your travel needs.

Effective Date: [December 2024]

Privacy Policy is at the heart of what we do at Phuket Jennah Tour (referred to as “we,” “us,” or “our”), We value and respect your privacy, ensuring all personal data is handled with care. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, book our services, or communicate with us.

We are committed to safeguarding your data and adhering to the highest standards of data protection, including compliance with Thailand’s Personal Data Protection Act (PDPA). To learn more about the PDPA, visit Thailand PDPA.

Privacy Policy: Vintage padlock placed between two blue wooden cubes labeled "Data Privacy," symbolizing secure data protection practices.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Name
  • Contact information (email address, phone number, and mailing address)
  • Payment details (such as credit card information, securely processed by third-party providers)
  • Booking preferences and travel details
1.2 Non-Personal Information

We may also collect non-identifiable information such as:

  • Browser type and version
  • Device information
  • IP address
  • Browsing behaviour on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and confirm bookings.
  • To communicate with you about your reservations, inquiries, or updates.
  • To improve our website, services, and customer experience.
  • To send promotional offers and marketing communications (only with your explicit consent).
  • To comply with legal requirements and ensure protection under Thailand PDPA guidelines.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We share your information with trusted partners, such as payment processors and tour operators, to fulfil your bookings.
  • Legal Obligations: We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. Cookies may collect data such as:

  • User preferences
  • Browsing history

You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure data encryption
  • Regular security audits
  • Restricted access to personal information

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at contact@phuket-jennahtour.com

7. Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations under the Thailand PDPA.

8. Thailand PDPA Compliance

Phuket Jennah Tour adheres to the requirements of Thailand’s Personal Data Protection Act (PDPA), ensuring transparency and customer trust. The PDPA establishes clear guidelines for the collection, storage, and use of personal data to protect individual privacy rights. To learn more about the PDPA and your rights under it, visit Thailand PDPA.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Phuket Jennah Tour
Address: 49/25, Boat Avenue, Cherngtalay, Thalang, Phuket  – Thailand.
Email: contact@phuket-jennahtour.com
Phone: +66 86 940 2881

Thank you for trusting Phuket Jennah Tour with your travel experiences and for allowing us to protect your privacy.

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